Guys, it’s always about communication. Seven days a week, 365 days a year – Communication is king. It’s what makes relationships last and what controls a kitchen on a busy night. It’s what starts wars, and what ends civilizations. Our communication is such a powerful thing. But how are we communicating in the workplace? Chances are that your workplace atmosphere, for the most part, is good. But we don’t want good, we want great! The idea and structure of negotiating is what makes or breaks your workplace solutions. You have to be assertive while providing comfort for your employees. To approach this, you have to determine how you’ll handle the other party within the negotiation. There are a handful of techniques that you can learn to apply to your approach within the workplace.
No one, two, or three negotiations are the same. All can have a similar approach, but when working with people, emotions and other factors interfere and it’s important to know how to navigate through these factors. From businessmen in women at the top of the pole, all the way down to the regional managers, these tricks and tactics can be used to success each and every time. I can only provide an outline is the process though. It’s then up to you to use it as a working definition, because people are always a work in progress, unless you are 100 years old. By that time, you’re pretty much doing whatever you want to do because you’ve earned it. Most people are very predictable when it comes to their actions in negotiation. Effective negotiations are quickly read by either one or the other individuals in them. What king of negotiator are you? Here are 4 types of people and their general use of negotiation tactics in the workplace.
- Non-emotional number crunchers that work cubical jobs for 40 years straight look for as much information as possible before making their choices and decisions. Their tactic is avoiding and pushing away. This is what most people tend to do.
- The “get down to business” people tend to have short attention spans and carry a highly competitive attitude. Their style is one that is very forward and wanting to have you see their way or no way. Sometimes this tactic is beneficial, but that chances of the other party being happy with the outcome, is slim to none.
- Highly Expressive people usually have a short attention span as well. If dealing with one of these types, look for a solution as quickly as possible. They are more likely to reach an agreement with you this way, because otherwise they will begin to lose interest rapidly.
- The warm and friendly type of person might be what you need outside the business place, but inside they are weak negotiators. This type will seem to like you immensely, but chances are they feel that way about everyone they come into contact with. They dread making decisions and can usually be guided during a discussion.
You can choose to either be proactive in your attempts or let your emotions get in the way and take an attitude of reacting quickly. I would encourage you to choose the first approach. With your proactive choices and attitude, they usually end in better results. High cooperation is directly connected to that mentality, while low cooperation linked to the other side. Do you want people to be on your side or not? It’s a very simple decision that needs to be decided before beginning a negotiation, so a tone can be initially established.
Approaches I take before discussing business in a meeting or having to talk to employee is take 60 seconds to evaluate and plan. I simply ask myself, “what type is the other party, and how will I engage with them?” This sets up my thoughts for success because my game plan is already set. I think my steps of approach through, and my results are typically better during the negotiation. Your style and engagement techniques will grow stronger over time and your employees with eventually learn how you conduct yourself. Stay consistent though. There’s power in consistency and failure in not doing so. People will respect your word more if you produce the same outcome rather than being proactive on day and negative the next. Find your balance and don’t be afraid to negotiate to get what you believe is right and fair! The sooner you carve out your plan, the sooner your business employees will begin to thrive. #Business101